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WordPress and WooCommerce Website Technical Support & Care Plans

Elevate Your Digital Presence: Comprehensive WordPress Care & Technical Support

Your website is more than a digital brochure; it is a critical business asset, a dynamic engine for growth, and your primary interface with the world. In the complex and ever-evolving digital landscape, maintaining the health, security, and performance of this asset requires constant vigilance and specialized expertise.

Our Comprehensive WordPress Care Plan is a proactive partnership designed to safeguard your digital investment. We move beyond reactive fixes, implementing a strategic framework for maintenance and optimization that allows you to focus on your core business operations with absolute peace of mind.


* Please note: 1 x website per package


From: $18.00 inc GST / month

    Clear

    Description

    Our Service Encompasses a Multi-faceted Approach to Website Integrity:

    • Proactive Core & Plugin Management: We meticulously manage a strategic update protocol for the WordPress core, themes, and plugins. This ensures your site benefits from the latest security patches and feature enhancements while mitigating the risk of compatibility conflicts that can lead to downtime.
    • Fortified Security Monitoring: Our service acts as a vigilant guardian for your website. We deploy robust security protocols, including regular malware scanning, firewall management, and intrusion detection, to provide a formidable defense against the persistent threat of malicious attacks and unauthorized access.
    • Performance Optimization: A slow website directly impacts user experience and search engine ranking. We conduct continuous performance analysis, optimizing your database, implementing advanced caching solutions, and refining image delivery to ensure your site operates at peak velocity and efficiency.
    • Secure Off-Site Backups: We provide a crucial digital safety net. Regular, automated backups of your entire WordPress installation are encrypted and stored securely on off-site servers. This guarantees a reliable restoration point, enabling swift recovery in the event of data loss or a catastrophic failure.
    • Dedicated Technical Support: Gain direct access to our team of WordPress specialists for expert assistance. From resolving unexpected errors and functionality issues to providing guidance on content updates, our support service acts as an extension of your own team, empowering you to manage your digital presence with confidence.
    • Transparent Reporting: Receive detailed monthly reports that provide actionable insights into all maintenance activities performed, your website’s security posture, and key performance metrics. This transparency ensures you remain fully informed of the health and status of your online asset.

    Secure your investment and unlock the full potential of your WordPress website. Allow us to manage the technical complexities so you can dedicate your resources to what you do best: growing your business.

    Compare Our Plans

    Monthly Services, Cancel Anytime, No Contracts

    Service Feature

    Simply Personal

    Simply Perform

    Simply Powerful

    Technical Support Hours Per Month

    2 Hours
    8 Hours
    Unlimited

    Install / Update WordPress Themes

    Plugin Updates / Conflict Resolutions

    Minor Content Updates

    Technical Support Phone Calls

    Daily Website Backups

    Daily Security Monitoring / Malware Scanning

    Broken Links Fixed

    404 Monitoring / Redirects

    Performance Audits / Website Speed Tests

    Database Maintenance

    Uptime Monitoring

    Spam Comment Removal

    Free Website Migration

    24/7 Emergency Support Availability

    Major Content Updates

    Custom Development Support

    Access our Worldwide CDN Implementation

    Access to Premium Plugins (i.e. Akismet Anti-Spam, Elementor Pro, Security, Performance, & SEO plugins)

    Google Analytics 4 Setup

    Google Search Console Setup

    Staging Environment Setup

    Ad Campaign Support

    Payment Gateway Support

    Detailed Monthly Performance Reports

    Please note: SEO Services and Email/Marketing services are not included.

    Days :
    Hours :
    Minutes :
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    — Limited Places for new websites —

    NEW 5 Page Starter Pack

    from $112p/m